Client Reviews

Delivering a five star experience for our clients is a must in our books.

It has been a real pleasure to work with Karly and Nic. They went above and beyond what we could have expected from real estate agents. Karly took extra care to get to know our family and to match us with properties that fit our needs and requirements. Their expert advice and extensive knowledge about the real estate market and home ownership guided us through the whole process from the search to the signing of final papers and getting our keys. Karly was available 24/7 to answer questions and concerns which placed our minds at ease. We would HIGHLY recommend Karly and Nic if you are considering buying or selling a condo or home. You will be in the best of hands! - Ava and Stephanie (home buyers)

You can end your search for a realtor – Karly and Nic are the ones you’ve been hoping to find. After struggling to find a realtor that ‘fit’ Karly was enthusiastically recommended to me by my sister. During my first phone call with Karly, it was clear she had the experience and drive I needed behind me to enter the first-time homebuyer market confidently. We had multiple days of viewings and she showed me a range of properties that helped me learn what was available at my price point. When the time came to move fast, Karly was exceptionally organized, prepared and was able to advise me in terms I could understand. She guided me patiently through multiple offer days in an extremely competitive market and the complex nuances of real estate. I was especially impressed with her ability to form strong working relationships with seller agents quickly and within tight deadlines to provide me with the best information. Simply, as a first-time homebuyer – regardless of your budget – Karly is hands down the best partner you could have to enter the market with. She will ensure you are well informed and supported making the big choices! - Charles (first time home buyer)

We can’t speak more highly about Karly, Nic and and their team. Karly helped us find our first home, and did a stellar job supporting our most recent purchase and sale to get us to our forever home. Karly was always proactive, professional, ethical and excellent in providing regular, clear communication. She was highly responsive/accessible and went above and beyond to support us through every phase - from understanding what we were looking for, sourcing & flagging properties, negotiating purchase, moving, to staging our home and marketing, to high touch promotion of our listing all the way through to completion of our sale and purchase. Buying & selling a home was by far one of the most stressful life events - but Karly kept us calm and focused to help us achieve our goal. We wouldn’t choose anyone else! - Alex and Chris (home sellers and buyers)

Karly and her husband Nic, were an absolute pleasure to work with. From the beginning they gave us useful input to make the process seamless. Karly is extremely organized and gave us directions at each stage making the whole process very easy for us. The week our house was on the market, Karly and Nic took care of every detail and managed over 142 showings. They were extremely helpful in the bidding process and have a lot of experience in this area. Throughout the entire process, they added a personal touch which really made you feel that they cared about our family. I would highly recommend using this team, they were absolutely fantastic. We will be using them in the future. - Susan and Oliver (home sellers)

We recently sold and bought our house with Life West Real Estate and they completely exceeded our expectations. Aside from the above and beyond responsiveness, professionalism, and endless connections for whatever you may need support with (lawyers, home inspections, plumbers, electricians, movers etc.) Karly and Nic truly and genuinely want to find you the right house. They are not looking for a quick sale, they want you and your family to find your dream house. I can say first hand it is clear this is what drives them. Everything could not have been done better with our purchase and sale. Very strong understanding of the market and current values, what value is needed in multiple offer a situation, research on sales in the area, school ratings, excellent staging skills maximizing our sale price etc. Honestly, you can’t find a better real estate team. - Angie and Dustin (home sellers and buyers)

My husband and I had a wonderful experience working with Karly and Nic at Life West to buy and sell. We reached out to Karly well before we were ready to get started and she patiently answered all of our questions. She made us feel very informed and confident about our game plan (in a pandemic no less!). Once we kicked things off, the entire process went seamlessly. We were extremely impressed with Karly's attention to detail as she made sure she understood exactly what we were looking for. Not only did they find us a home that met every checkbox on our wishlist (which was quite specific!), but Nic was able to show it to us almost immediately once it hit the market. When it came time to sell, we were thrilled with everything about our listing. The photos and videos were done beautifully, they were prompt and responsive handling our appointments, and they secured an offer we were really happy with. We would absolutely recommend working with Life West. Both Karly and Nic are highly professional and knowledgeable. Together they make a great team who really take care of their clients. - Sarah and Jeremy (home buyer and seller)

We recently hired Karly Moore from Life West Real Estate to help us sell and buy our house in Mississauga. This is the second time we worked with her to purchase a home. Having no experience in selling a house, we consulted with Karly on the steps we could take to sell the house quickly and smoothly. Karly gave us her recommendations for house updates and took care of the entire staging process. As a result of her keen eye for staging and an in-depth understanding of the market, we attracted many prospective buyers to our house. The high volume of foot traffic we got through the listing period resulted in multiple offers and a sale price that exceeded our expectations. Karly and her husband Nic, truly did a fantastic job for us. When it came time to purchasing a new home, Karly did a fantastic job facilitating our purchase. We could always count on her to respond quickly, even to book house viewings at a moment’s notice. This was extremely helpful since the pandemic resulted in restrictions in the number of bookings. When it came time to negotiating the purchase of our home, Karly acted professionally and always took the extra step to maintain a good relationship with the selling agent despite ongoing negotiations. This helped smooth over the often adversarial process of negotiations. Overall, it was a pleasure to work with Karly. We have already recommended her to our friends and family and would definitely seek her real estate expertise in the future. - Ken and Vivian (home sellers and buyers)

This is our second home purchase, and first sale through Karly and she has been fantastic. As first time home buyers four years ago she helped walk us through the craziness of Toronto real estate and took the time to make sure all of our questions were answered and that we were comfortable. Karly definitely went the extra mile in everything she did for us and I never felt as though we were anything but her top priority. Four years later we were back at it again with Karly, this time with a sale as well and she again went above and beyond all expectations in everything she did. I can’t say enough great things about her and I would fully recommend her to anyone looking for an agent. Thank you so much Karly! - John and Andrea (home buyer and seller)

We have had two great experiences working with Karly as our real estate agent. Her knowledge, clear communication and warm personality guided us through what could have been very stressful moving processes. Four years ago she helped us buy our first home while I was pregnant and wanting to find our perfect home before my due date. We didn't have a huge budget but were determined to find something in downtown Toronto. Karly guided us through the intense bidding wars and explained everything to us very clearly along the way. Recently she helped us sell that home, this time with an exceptionally quick timeline (sell and close within a month) AND during a global pandemic! We didn't know what to expect but it's almost as if Karly had a crystal ball during these unprecedented times. She was able to tap into her network and find us buyers before even listing the house. We recommended Karly to my parents and she helped them find their downsized condo in Etobicoke. We would highly recommend her to anyone else. - Jessica and Jack (home buyer and seller)

I have sold two homes through Life West Real Estate with excellent results. The sale of my first home was so seamless I had to contact them for my recent sale (during COVID). They made the experience so easy! They are very professional and they take care of their clients. I felt they always had my back. I would have no qualms about using Life West Real Estate again. - Denise (home seller)

For a first time homebuyer, I was very confident, positive and relaxed while looking for a place. This is all because of the work Karly put in. Any resources I needed or questions I had were taken care of almost immediately. She is super professional but pleasant and responds in a very timely manner. Weeks after closing, she’s still checking up and making sure things are going smooth as planned. I will be referring her to all of my family and friends! - Ricky (first time home buyer)

This was my first time dealing with them and definitely not my last! I would refer Karly and Nic to anyone who is looking in buying or selling thier home. My calls were answered immediately and my needs were taken care of within minutes! I know I was not their only client but they both make you feel as tho you are their one and only. Whenever I wanted to see a house, someone was always willing and able to make it happen. Cannot thank them both enough for the extensive work they put in for me and my partner. Love you guys! - Matt (home buyer and seller)

Karly and Nic are a fantastic pair that helped my partner and I sell our condo and purchase our first house. Karly was recommended to us by family members, and when we had our first meeting we knew immediately that we wanted to use her. We chatted for over 2 hours, which shows Karly’s commitment to fostering a relationship beyond just selling your home. She made us feel comfortable every step of the way, and explained each step in detail, and sometimes multiple times to ease out anxiousness as we navigated this tricky housing market. Nic was extremely helpful in the selling of our condo and with making our condo look perfect for putting on the market. I cannot stress enough how happy we were with the decision we made to use Karly and Nic. Thank you both so much for all your tireless work and effort in helping us find our home :) Can I rate 6 stars??? - Michelle (home buyer and seller)

Absolutely the BEST realtor duo out there. I worked with Karly and Nic in the purchase of my new condo, and I could not have had a better experience. I had talked to a couple other realtors before acting on my family's recommendation to reach out to Karly and Nic. My experience with other realtors was that they were pushy and didn't listen to my needs. They wanted a quick sale with my low budget. Working with Karly, I bought a condo at one of the most competitive price ranges in a hot market and I did it with such ease and comfort due to her guidance. Karly found me a unit in the exact area I was looking for, with negligible compromises and at a sale price that now, two months later, is already non existent. She was patient, calm, gentle, reassuring and backed every single piece of advice or knowledge with valuable research and experience. This was my first home purchase, and I will definitely be working with Nic and Karly again for this home's sale as well as my future purchases. Strongly recommend. You can't go wrong working with this team. - Cheryl (first time home buyer)

My husband and I had an AMAZING experience with Life West Real Estate! Karly & Nic made the process of buying and selling very enjoyable and EASY for us. We were able to purchase the house of our dreams based on Karly & Nic's recommendations and their negotiation tactics with the sellers of the house. When we decided to sell our house, their expertise and advice were helpful and allowed us a few days to ensure our house was ready to show to potential buyers. If you are looking for knowledgeable, friendly and confident real estate agents, Life West Real Estate won't let you down! Thanks again Karly & Nic! We will 100% be using you in the future!!! - Katie and Justin (home seller and buyers)

Both the purchasing and selling process and experience were made easy and stress free working with Karly and Nic. They’re professionalism, attention to detail and care for their clients was exceptional and exceeded our expectations. They took the time to understand our needs and ensured we felt comfortable and confident by keeping us informed along the way. They are knowledgeable on current market trends and we valued their expertise and recommendations. Would highly recommend Life West to any of our friends and family! - Steph and Paul (home sellers)

Karly was significant help when it came to looking for a new house in our area! My boyfriend and I had specific characteristics in what he wanted to see in our first home and she did a wonderful job aiming to find a place that fit those. Not only was she honest, polite, punctual, personal and great help she was also flexible. She went out of her comfort zone to help find us our perfect home in an area she does not normally venture out to! I would highly recommend Karly as a realtor! - Julia (first time home buyer)

Couldn't have had a better experience as a first time home buyer with Karly. From the first day I contacted her over the phone, Karly was there every step of the way to help me out with the new challenges that come with purchasing a property. While looking for a place, Karly would go out of her way to visit potential properties and check on very specific requirements I needed due to my parking situation. Eventually, with Karly's help, we found a beautiful home and will be recommending her to anyone we know that will be selling, buying, or renting. - Rodrigo (first time home buyer)

Karly helped us find our home in Lakeview and we couldn't have been happier in working with her in the process. Our journey took a little longer than we expected given the changes in the market, but Karly kept us updated, was remarkably supportive and provided great information as we were going through the journey. She introduced us to resources for the Home Inspection, and Mortgage and everyone was fantastic. We really wouldn't be in our home without Karly - she is simply amazing! - Snita and Sundeep (home buyer and seller)

My partner and I, along with other members of my family, have worked with Karly for several years now. She is an incredible real estate agent! Karly walked us through the terrifying process of buying out first home, and went above and beyond what we expected from her in several ways. She was attentive, knowledgeable and most importantly, excellent at listening to our needs and addressing our concerns. She also helped us find a rental unit a few years ago and the entire process went smoothly. We can't recommend Karly and Life West Real Estate highly enough! We plan to continue working with her in the future and will be recommending Karly to our friends and family. - Patrick and Tascia (first time home buyers)

I have had the privilege of working with Karly for nearly a decade now, and I am forever grateful to her for her tremendous guidance, support, and friendship along the way. Karly is the best when it comes to listening to and understanding her clients needs. She must never sleep, because she is always reachable whether through text, phone, or email. I have always felt that Karly has our best interests in mind. I trust her incessantly. Even though I love my current home that she helped us find, I look forward to working with Karly in the near future. I would recommend Life West Real Estate to anyone, friends and family, looking to rent, sell, or purchase. - Chris (tenant)

Nic and Karly helped us to find a great apartment. They were extremely knowledgeable about the Toronto rental market, prompt and clear in all their communication with us, and very thoughtful about all kinds of details. We recommend them very highly. - Stephen (international tenant)

I highly suggest working with Karly. I’ve worked with her twice in the past for rentals and will definitely be working with her the next time I move, which will be to purchase. Karly came recommended to me in 2015 and helped me find an incredible unit to rent. I worked with her again recently. Both times she went above and beyond by always replying promptly, explaining my questions without judgement, and staying positive, encouraging, and honest throughout the process. I always looked forward to our meetings and viewings. If you’re looking for someone who won’t shy away from asking important questions and who genuinely cares about finding a home that is right for you, Karly is your person. If I could give more than 5 stars, I would. - Allison (tenant)

Karly is hands down, an absolutely amazing realtor (and person!). She came very highly recommended from multiple family members, and after selling and buying with her, we give her our highest recommendation too! Not only did she help us close great deals with both our sale (over asking price in a down market!) and purchase, but she made the process easy and enjoyable. She has a professional demeanour and is very knowledgable in real estate; we had full confidence in her ability to represent us and she always kept our best interest at the forefront. Also, Karly had a way of helping us to make difficult decisions, she has good intuition and picked up on subtle cues that helped us narrow down what we were looking for in a new house. We are SO happy in our new home, thanks to Karly's expertise! Aside from the fact that she's fantastic at her job, she is also a friendly, caring, genuine person and her personal touches went above and beyond. We can't thank Karly enough for her hard work and we appreciate her dedication to her job and all of the "little extras". We will use Karly in the future, without any hesitation, and regularly recommend her to friends and family! - Jen and Cory (home buyers and sellers)

We moved our family from Hong Kong to Canada, and without Karly, it would have been considerably more stressful. Not only did she find us a short term rental, a longer term rental, and our forever home, she helped us with schools, finding the shops, renting a car, and even picking up our cats from the airport! You were absolutely invaluable to us in our international move. We quickly stopped asking our official relocation company for help, and just went to you. Karly makes you feel as if you are the only client she has. She was always available for us and was determined to find the perfect home for us. She is extremely knowledgeable about the real estate market, the local areas and anything that would impact a house such as local construction. Karly's attention to detail is amazing: ask her any question and she will pull out a pre-prepared print off with the answer! You seemed to always go a step further than what we expected, for example, when we didn't know the area, you had walking distances pre-prepared. And when we started feeling nervous about the cyclical nature of the market, you sent us detailed information about house sales for each month. You were unfailingly happy, positive and knowledgeable. House-hunting was so much fun with Karly as she quickly became a friend as well as a fabulous realtor. - Jen and Mike (home buyers relocating from Hong Kong)